Reputation Management Ops
Reputation management platforms—such as Google My Business, Trustpilot, G2, and Yelp—help businesses monitor online reviews, manage business listings, and track brand sentiment. These tools ensure that companies maintain accurate business information, monitor review trends, and analyze online reputation data.
However, managing these platforms requires ongoing technical oversight. Many businesses struggle with incomplete or inconsistent listings, disconnected data sources, and lack of automated monitoring. Without proper technical management, reputation data can become fragmented, making it difficult to measure and maintain brand perception.
Why Companies ❤ Us
✓ Dedicated Marketing Ops Managers (MOMs)
Your single point of contact who manages everything, so you never have to deal with multiple resources.
✓ Scalable & Flexible Service
Pay only for what you use, with the ability to scale up or down as needed.
✓ Technology-Agnostic Expertise
We support any marketing technology, ensuring you’re never locked into a specific platform or vendor.
How We Manage Your Reputation Management Ops
Langer Labs ensures your reputation management platforms are technically optimized and seamlessly integrated. Our approach ensures that your team can focus on strategy and creative execution while we handle the technical and operational details.
Profile Management
Setting up and maintaining business profiles on Google, Trustpilot, G2, and other key review sites.
Automation
Automating review monitoring with real-time alerts and reporting.
Integration
Integrating reputation management tools with CRM and analytics platforms for data-driven insights.
Reporting
Creating dashboards and reports to measure reputation impact over time.
Sample Platforms We Manage
CASE STUDY
Optimizing Reputation Data for a B2B SaaS Firm
Problem
A B2B SaaS company had inconsistent business listings across Google, Trustpilot, and G2, leading to customer confusion and lost credibility. They also lacked centralized reporting, making it difficult to track brand sentiment and review trends.
Solution
Langer Labs streamlined their reputation management platforms by:
- Standardizing business information across all major review sites.
- Setting up automated monitoring to track new reviews and ratings in real time.
- Integrating review data into their CRM and BI tools for better analytics.
Impact
- 100% consistency in business listings across all platforms.
- Clearer insights into review trends with automated reporting.
- Improved decision-making based on real-time sentiment analysis.
Now, the company maintains a strong, data-driven approach to reputation management without the technical headaches.
